Customer Care
Ms. ANJALI
We are committed to resolving your concerns promptly and efficiently. Our structured escalation process ensures your voice is heard at every level.
If you have a grievance, you can reach out to our Support Team for assistance.
The abovementioned details would facilitate the complainants to approach the concerned RA before filing a complaint to SEBI.
This process helps ensure that your concerns are escalated to the appropriate personnel at each stage for a fair and timely review.
Start by reaching out to our Customer Care team. They are equipped to assist with most issues and will strive to resolve your concern at the earliest.
We believe that investor service is a vital element for sustained business growth and we want to ensure that our investors receive exemplary service across different touch points. Prompt and efficient service is essential for retaining existing relationships and therefore investor satisfaction becomes critical to us, especially since we follow the Direct-to-Investor model.
Client queries or complaints may arise due to a lack of understanding or a deficiency in service experienced by clients. A deficiency in service may include a lack of explanation, clarification or understanding that results in a shortfall in expected service standards.